Terms of service

Welcome to My Natural Meds. By accessing or using our website (www.mynaturalmed.com) and purchasing our products, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

This website is operated by Natural Edge Food Supplements Trading L.L.C S.O.C, registered in Dubai, UAE.
Throughout the site, the terms “we,” “us,” and “our” refer to My Natural Meds.

By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service, Privacy Policy, and Return & Refund Policy.

2. Product Information

All our supplements are formulated with high-quality ingredients and are intended for general wellness purposes.
However, the information provided on our website or packaging is not medical advice and should not replace consultation with a healthcare professional.
Use products as directed and consult your doctor before starting any new supplement.

3. Pricing & Payment

All prices listed on our website are in AED (United Arab Emirates Dirham) unless otherwise stated.
We reserve the right to modify prices, offers, or product availability without prior notice.
Payments must be made using the methods available at checkout. By completing a purchase, you confirm that all payment details provided are valid and authorized.

4. Shipping & Delivery

We aim to process all orders promptly. Delivery times may vary depending on your location and courier service.
We are not responsible for delays caused by customs clearance, courier issues, or incorrect address details provided by the customer.

5. Returns & Refunds

Our Return & Refund Policy governs all return, replacement, and refund requests. Please review it before placing your order:
https://mynaturalmed.com/policies/refund-policy

6. User Conduct

You agree not to:

  • Use our website for any unlawful purpose.
  • Interfere with or disrupt the website’s functionality.
  • Copy, reproduce, or misuse any part of our content or intellectual property.

7. Intellectual Property

All content, including product images, text, graphics, and logos, are the property of My Natural Meds and are protected by copyright and trademark laws.
You may not reproduce or distribute any material without our written permission.

8. Limitation of Liability

My Natural Meds shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.
Use of our supplements is at your own discretion and risk.

9. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

10. Changes to Terms

We may update or modify these Terms of Service at any time without prior notice. The latest version will always be available on our website. Continued use of the site means you accept the updated terms.

11. Contact Information

For any questions about these Terms, please contact us:
📧 business@mynaturalmed.com
🌐 www.mynaturalmed.com
📞 +971 56 361 1400
🏢 MASHRIQ -101 AL SOUQ AL KABEER, PLOT NO 29-0, DUBAI, UAE